Book
Making Home Care for Older People More Flexible and Person-centred: Factors which promote this
Patmore, C. and McNulty, A.
2005
Social Policy Research Unit, University of York, York
Abstract
What enables some home care workers to spend quality time talking to isolated older people, to take them out shopping, or find them a trustworthy plumber? Some home care services give their customers such flexible help, which may benefit their morale, but others do not. This research project interviewed older service users, home care staff, managers and Social Services purchasers to explore the factors which make possible a flexible, person-centred approach.
Suggested citation
Patmore, C. and McNulty, A. (2005) Making Home Care for Older People More Flexible and Person-centred: Factors which promote this, Social Policy Research Unit, University of York, York.
